1. Introduction This Privacy Policy describes how Nice Gen ("we," "our," or "us") collects, uses, and shares your personal information when you visit or make a purchase from our website (the "Site"). By accessing or using our Site, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site. 2. Information We Collect 2.1 Information You Provide to Us When you purchase from our Site, we may collect certain information from you, including: - Email address - Username/display name - Payment information (processed by our payment processors) - Transaction history - Communication preferences 2.2 Information Automatically Collected When you visit our Site, we automatically collect certain information about your device, including: - IP address - Browser type and version - Operating system - Referring website - Time and date of your visit - Pages you view - Time spent on pages - Links you click - Search terms you use This automatically collected information is used solely for internal purposes such as analyzing site usage patterns, improving our services, and enhancing security. We do not share this automatically collected information with any third parties, except when required by law or as necessary to protect our rights or the rights of our users. 2.3 Cookies and Similar Technologies We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are small files placed on your device that allow us to enhance your experience on our Site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. 3. How We Use Your Information We use the information we collect to: - Process your orders and payments for Minecraft Alt accounts - Provide customer support for Nice Gen services - Send you order confirmations and updates - Communicate with you about products, services, and promotions - Improve our Site and user experience - Detect and prevent fraud or other illegal activities - Comply with legal obligations 4. Sharing Your Information We may share your personal information with: 4.1 Service Providers We may share your data with third-party vendors who provide services on behalf of Nice Gen, such as payment processing, fraud prevention, and hosting services. 4.2 Legal Requirements We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). 4.3 Business Transfers If we sell or transfer our business or assets, your personal information may be transferred as part of that transaction. We will notify you before your personal information becomes subject to a different privacy policy. 5. Data Retention We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. 6. Data Security Nice Gen implements appropriate security measures to protect your personal information from accidental loss, unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security. 7. Your Rights Depending on your location, you may have certain rights regarding your personal information, including: - The right to access the personal information we hold about you - The right to request correction of inaccurate personal information - The right to request deletion of your personal information - The right to restrict or object to our processing of your personal information - The right to data portability To exercise these rights, please contact us using the details provided below. 8. Children's Privacy Nice Gen's services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are under 18, please do not provide any information on our Site. 9. International Data Transfers Your information may be transferred to — and maintained on — computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. If you are located outside the United Stats and choose to provide information to us, please note that we transfer the data to the United Stats and process it there. 10. Third-Party Links Our Site may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. 11. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. 12. Contact Us If you have any questions about this Privacy Policy, please contact us: By joining our Discord: https://discord.gg/dEFxsCDKQR By creating a ticket on our website: nicegen.sellsn.io Nice Gen is committed to resolving any complaints about our collection or use of your personal information. If you have inquiries or complaints regarding this Privacy Policy, please contact us using the information provided above. Last Updated: April 2, 2025